| Facilities & Service | Contents, Notes | Location | Hours | Facility Name | |
|---|---|---|---|---|---|
| B | Beauty Salon | 2F | 10:00a.m. - 06:00p.m. | Beauty Salon | |
| Bell Captain Desk | 1F | 24 hours | |||
| Business Center | 1F | 8:00a.m. - 08:00p.m. | Business Center | ||
| C | Complete Medical Checkup (Health Check) |
(*Appointment required) | 4F | Mon.-Fri., holidays 08:30a.m. - 07:00p.m. Sat. 08:00a.m. - 01:00p.m. Closed: Sun. |
AMS New Otani Clinic |
| Cosmetics Dental Clinic | (*Appointment required) | 6F | 9:30a.m. - 01:00p.m. 02:00p.m. - 06:30p.m. Closed: Wed., Sun., holidays |
H Dental Health Care | |
| Currency Exchange | (available for staying guests) | 1F | 24 hours | Hotel Front Desk | |
| E | Esthetic Salon | (*Appointment required) | 1F | Guerlain Paris | |
| F | Fitness Center | 4F | Fitness Club | ||
| Flower Shop | 1F | 11:00a.m. - 08:00p.m. | Flower shop Rainbow | ||
| Formal Wear Rental | B1F | Weekday 11:00a.m. - 07:00p.m. Sat., Sun., holidays 10:00a.m. - 07:00p.m. |
Monreve Costume Salon | ||
| G | Guest Relations | 1F | 8:00a.m. - 08:00p.m. | ||
| I | In-room Massage Service | (For staying guests) | All guest rooms | 02:00p.m. - 03:00a.m. | |
| M | Mailing and Packaging Services | 1F | 8:00a.m. - 06:00p.m. | N | New Otani Shop | Original hotel goods, Souvenirs | 1F | 10:00a.m. - 08:00p.m. | New Otani Shop |
| O | Osaka Castle Volunteer Guide | (*Appointment required) | 10:00a.m. - 03:30p.m. | Guest Relations | |
| Outdoor Pool | Open only in Summer | 4F | Fitness Club | ||
| P | Parking Lot | Staying guests:JPY 1,200/Stay | B1, B2F | 24 hours | |
| Pastry Shop | Cake, Bread, Chocolate, etc | 1F | 10:00a.m. - 08:00a.m. | Sweet Shop | |
| Photo Studio | Photo studio | 2F | 10:00a.m. - 06:00p.m. | Photo Studio | |
| R | Relaxation Salon | Body care, Facial, Foot care, etc | 6F | 11:00a.m. - 10:00p.m. | Graceful Garden |
| Rental Bicycle | (For staying guests) | 1F | 24 hours | Bell Captain Desk | |
| Rooftop Garden | (For staying guests) | 4F | 7:00a.m. - 08:00p.m. | ||
| S | Shopping Arcade | 1F | 11:00a.m. - 08:00p.m. | Plaza Chateau | |
| U | Universal Rooms(Handicap Accessible Rooms) | (*Reservations required) |
| Baggage Delivery Counter | ||
|---|---|---|
| Baggage Delivery | ||
| Hours | 8:00-18:00 | |
| Closed | Sundays, Public holidays | |
| Air Porter Service | Luggage delivery service to the Hotel New Otani Tokyo, your next place of stay, is available at JPY 3,790 / piece. Special Rate for New Otani Club Members : JPY 2,500/ piece. |
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| Bell Captain Desk | |||
|---|---|---|---|
| Contact the Bell Captain Desk for ticket of airport limousine and reservation of taxi . Short term baggage storage also available. |
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| Other | |||
| Rental Bicycle | Additional rate required. | ||
| Rental Umbrella | Free of charge | ||
| Jogging Map | Complimentary | ||
| Business Center | |||
|---|---|---|---|
| Hours | 8:00a.m. - 08:00p.m. | Sat., Sun., holiydays May open subject to guest request. | |
| Conference room | 2 Types (boardroom type, lounge type) JPY 8,400/ per hour First 1 hour free of charge for staying Guests and New Otani Club members. 1 time per Stay ( *2 hours free of charge for deluxe and suite room guests.) |
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| Workstation | 4 workstations with high speed internet access, personal computers & printers (Color) | ||
| Office Service | Copy (Mono, Color), Facsimile Transmission, High speed Internet Access(100 Mbps) | ||
| Rental Service | Rent-a-car, Mobile Phone Rental | ||
| Courier Service | Federal Express, Postal Service (International/Domestic), | ||
| Business Center also offers a variety of publications, including dictionaries, newspapers and magazines at Executive Lounge. | |||
| *Non-smoking | Please refrain from smoking in the business center. | ||
| Guest Relations | ||
|---|---|---|
| Feel free to consult our multilingual staff for restaurant information and reservations, theater information, reconfirmation of airline reservations and various other information to help ensure that your stay in the hotel and the city is a pleasant one. | ||
| Currency Exchange | ||
|---|---|---|
| Hotel Front Desk | ||
| Currencies from 15 countries available for exchange into Japanese yen. (Available for staying Guests) |
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| Fitness Center | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| " Fitness Club " | Guests must be 18 years or older | ||||||||||
| The Fitness Club is available to private members and for hotel resident use at a special rate. | |||||||||||
| A complete training environment from swimming and aerobics to exercise assembled to help you stay in shape away from home. Take time to refresh yourself with a Japanese style bath and sauna. |
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| Hours |
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| Indoor Pool | Weekday, Sat. | 7:00a.m.-09:30a.m. 12:00noon-08:00p.m. | |||||||||
| 5.5 X 20m | Sun., holidays | 7:00a.m.-5:00p.m. | |||||||||
| The indoor swimming pool is 20 meters in length, offering a good workout for maintaining your exercise regime. | |||||||||||
| Jacuzzi | |||||||||||
| Athletic Gym | Weekday, Sat. | 7:00a.m.-10:00a.m. 12:00noon-08:00p.m. | |||||||||
| Sun., holidays | 7:00a.m.-05:00p.m. | ||||||||||
| Aerobics, weight training, exercise equipment, combine with professional trainers to provide you a complete training environment. | |||||||||||
| Sauna, Bath | Weekday, Sat. | 7:00a.m.-09:00a.m. 12:00noon-09:00p.m. | |||||||||
| Sun., holidays | 7:00a.m.-07:00p.m. | ||||||||||
| Enjoy a traditional Japanese bath, alternating hot and cold, which leaves one refreshed and ready to go. Our traditional Finnish sauna is an excellent way to relax and unwind following your workout. |
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| Massage Room | Weekday, Sat. | 01:00p.m.-09:00p.m. | |||||||||
| Sun., holidays | 12:00noon-06:00p.m. | ||||||||||
| Additional rate required. *Reservations required | |||||||||||
| Suntan Room | Weekday, Sat. | 12:00noon-08:30p.m. | |||||||||
| Males only | Sun., holidays | 12:00noon-06:30p.m. | |||||||||
| Additional rate required. *Reservations required | |||||||||||
| Esthetic Salon | Weekday, Sat. | 12:00noon-08:00p.m. | |||||||||
| Sun., holidays | 12:00noon-06:00p.m. | ||||||||||
| Additional rate required. *Reservations required | |||||||||||
| Outdoor Pool | Neighboring Osaka Castle Park makes our outdoor pool a resort in the midst of a business area. (Seasonal operation only) |
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| Tennis Courts Membership Sports Club | |||||||||||
| Hours | Weekday, Sat. | 12:00a.m. - 08:30p.m. | |||||||||
| Sun., holidays | 12:00a.m. - 06:30p.m. | ||||||||||
| Staying guest | JPY 1,575 per person / hour | ||||||||||
| 1 Court charter | JPY 8,400 per court / hour *Reservations required | ||||||||||
| New Otani Shop | ||
|---|---|---|
| Hours | 10:00a.m.-08:00p.m. | |
| Food,Beverages,Original hotel goods, Souvenir and Tobacco"Davidoff "Corner | ||
| Volunteer Guide Service to Osaka Castle Park | ||
|---|---|---|
| Enjoy a guided tour around Osaka Castle Park, which is located right across from Hotel New Otani Osaka. We will arrange Osaka Castle Park Volunteer Guide Service for you. |
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| Guide Charge | Free (Guides are members of Osaka Volunteer Guide Club) | |
| Guide Time | 10:00a.m. - 03:30p.m. | |
| Reservations will be required 7 days prior to tour. Hotel staff will guide you to "Aoya-mon" gate. (Set point) Approximately five minutes from hotel. Walking shoes are available for rental at the Fitness Club. (Limited availability) |
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| For further information, please contact Guest Relations. | ||
| Rental Bicycle | ||
|---|---|---|
| (For staying Guests) | ||
| Bicycle your way around Osaka Castle and environs. Take the whole family to enjoy your personal tour of the historical locale. Cycling in Osaka is fun and easy, exciting for both beginners and advanced riders. Why not enjoy this unique as well as economical way to tour the city? |
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| Rental Charge | JPY 1,300 / Day JPY 500 / Hour *Including tax. |
|
| For further information, please contact the Bell Captain Desk. | ||
| Universal Rooms (Handicap Accessible Rooms) | ||
|---|---|---|
| Two types of Universal Rooms of New Otani Osaka. (Reservations required) | ||
| * The width of the drawing room entrance is about 90cm. (Other guest rooms are about 80cm) * The door scope is suitable for the height of a wheelchair. (2 rooms) * Bed for nursing care (1 room) |
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| Alarm unit by the lighting (vibration) is connected with telephone. (*Reservations required) | ||
| * Door knock sensor * Vibrator call |
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| Telephone with a lighting sensor and a facsimile function. (*Reservations required) Shower bench (On request) Rubber mat (On request) |
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| Public Space | ||
| Wheelchair available for use. A chair is placed in all elevators. Wheelchair-accessible Lavatory (B1F, 2F, 18F) |
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| Vehicle Parking Spaces | ||
| There is no high step in the approach to our hotel; two automatic doors including the front entrance are provided. No high steps from the lobby to any area (Guest room / Restaurant & Bar / Banquet Room). All floors, except for the lobby, are carpeted. |
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| Other | ||
| You can use our hotel together with Assistance dogs. (Seeing-eye dog, hearing-dog, service dog) Writing Pads are available for your use at front desk and also at the direct management restaurants & bar. |
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| If you need any assistance, do not hesitate to ask the hotel staff. | ||
Treat yourself to a leisurely stroll in our newest facility and enjoy the fragrance and color of the seasonal flowers and herbs.
State-of-The-Art Compost Plant
This 1,600 square meter garden consists of four main planters enclosed and surrounded by wood decking with a gazebo at the center. Fertilizer for the gardening beds was provided by The New Otani`s state-of-the-art compost plant in Tokyo, using recycled kitchen waste.
Environmental Protection
The New Otani is committed to actively promote environmental protection through our R-economy philosophy of Recycle, Reuse, Re-source and Reduce. The addition of our rooftop garden allows us to conserve energy as it acts as an extra layer of insulation over our main ballroom.
Executive Lobby
Welcome to the Business Center of Hotel New Otani Osaka. Take a look inside and you will find everything necessary to conduct business away from the office. Our facilities include an executive lounge, conference rooms and computer workstations for your use.
Computer Terminal
Operating business hours are 8:00AM to 8:00PM Monday thru Friday; however, we maintain a flexibility to meet our guests' needs. We have upgraded our IT system including new computers with TFT monitors and a network laser printer.
Meeting Room
The Business Center is also equipped with two private meeting facilities for your business use. Conference room rates are charged at 8,000 yen for the first 1 hour and 4,000 yen every 30 minutes thereafter. Reservations are required.
Facsimile
In addition to the basic services of facsimile transmission, photocopying, typing and word processing; translation and interpreter services are also available.
A complete training environment from swimming and aerobics to exercise equipment are assembled to help you stay in shape away from home. Take time to refresh yourself with a Japanese style bath and sauna.
Fitness Club
Located on the 4th floor. The Fitness Club is available to private members
and for hotel resident use at a special rate.
Guests under 18 years of age are not permitted
entrance to the Fiteness Club.
Swimming & Exercise
The indoor swimming pool is 20 meters in length offering a good workout to let you maintain your exercise regime away from home. Aerobics, weight training, exercise equipment, along with professional trainers, combine to provide you a complete training environment. The outdoor swimming pool is only open for a limited time during the summer.
Bath & Sauna
Enjoy a traditional Japanese bath - alternating between hot and cold leaves one refreshed and ready to go. Our traditional Finnish sauna is an excellent way to relax and unwind following your workout.
